Effective Date: 15/06/2022

At Tip It Rubbish Removal, we are committed to protecting the privacy and personal information of our website visitors, current customers, and potential customers. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to safeguard your data. We want to assure you that your personal information is handled responsibly, ethically, and in compliance with data protection regulations.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information:

  • Name
  • Contact details (e.g., email address, phone number)
  • Billing and payment information
  • Address

1.2 Non-Personal Information:

  • Browser information, including IP address
  • Cookies (please refer to our Cookie Policy)
  • Website usage data

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide Services: We use your personal information to provide rubbish removal services. This may include contacting you, scheduling appointments, and processing payments.

2.2 Marketing and Promotions: With your consent, we may use your contact information to send you marketing materials, promotions, and information about our services. You can opt-out at any time.

2.3 Website Improvement: We use non-personal information to improve our website and services, to enhance user experience, and to track the effectiveness of our online advertising efforts.

3. Data Security

We are committed to protecting your personal information from unauthorized access, disclosure, alteration, or destruction. We implement reasonable technical and organisational measures to safeguard your data, including the use of encryption, access controls, and regular security audits.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with trusted partners, such as payment processors or marketing service providers, only to the extent necessary for the purposes outlined in this Privacy Policy.

5. Cookies

Please refer to our Cookie Policy to understand how we use cookies and how you can manage your cookie preferences.

6. Your Rights

You have the following rights regarding your personal information:

6.1 Access: You can request access to the personal information we hold about you.

6.2 Rectification: You have the right to correct any inaccuracies in your personal information.

6.3 Erasure: You can request the deletion of your personal information under certain circumstances.

6.4 Restriction of Processing: You can request the restriction of the processing of your personal information under certain circumstances.

6.5 Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

6.6 Objection: You can object to the processing of your personal information under certain circumstances.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at info@tipitrubbishremoval.com.au.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Please check the policy periodically for updates.

9. Consent

By using our website, you consent to the terms of this Privacy Policy.

We take your privacy seriously and are committed to ensuring that your personal information is protected. If you have any concerns or questions about our privacy practices, please do not hesitate to get in touch with us.

Thank you for choosing Tip It Rubbish Removal.